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Privacy Policy

Effective Date: October 1, 2024

Dunvora LLC, operating as Dunvora Coaching Boutique (“we”, “our”, or “us”), values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information remains secure.

1. Information We Collect

We collect personal information that you provide directly when you:

  • Sign up for our services (career coaching, academic coaching, consulting, and certification training).
  • Participate in assessments or fill out forms.
  • Make payments.
  • Subscribe to our newsletter or blog.
  • Interact with us on social media.

The information collected may include but is not limited to:

  • Name.
  • Email address.
  • Payment details processed by Square, Stripe, or PayPal in compliance with PCI DSS.
  • Demographic information.
  • Client assessments and coaching details.

2. Cookies and Tracking

We use limited cookies and tracking technologies to improve your experience on our website. These technologies allow us to:

  • Monitor website traffic and user patterns.
  • Provide a customized experience for visitors.

Cookies used by our site are not for extensive tracking purposes, and all data collected is anonymized. You can control or disable cookies through your browser settings, but doing so may affect certain features of the website.

3. How We Use Your Information

We use the information you provide to:

  • Facilitate the services you have requested.
  • Process payments through Square, Stripe, and PayPal.
  • Provide tailored coaching and consulting services.
  • Respond to client inquiries and support requests.
  • Improve our website, services, and client experience.
  • Share updates through our blog and newsletter (you may opt out at any time).
  • Share with affiliates with your explicit permission when necessary to deliver services

4. Data Sharing

We value your privacy and do not sell your personal information. However, we may share your data under the following
circumstances:

  • With affiliates and partners who assist in providing services, but only with your explicit permission.
  • With service providers for payment processing and facilitating sessions (subject to confidentiality agreements).
  • As required by law or in response to legal requests.

5. Data Security

We take data security seriously and implement measures to protect your personal information from unauthorized access or
misuse, including PCI DSS compliance for payment data. However, no method of online data transmission or storage is 100%
secure. We will notify you within X business days if any data breach occurs, in compliance with applicable laws.

6. Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations, such as tax
requirements (typically up to seven years for financial data). Usage Data is retained for shorter time periods unless needed to
strengthen security or improve services.

7. Minors

Our services are primarily intended for adults, but minors may browse the academic coaching section. We do not knowingly
collect personal data from individuals under 18. If you are a parent/guardian and become aware that your child has provided
us with personal data, please contact us immediately.

8. International Data Transfers

For clients based outside the U.S., personal data may be transferred to and processed in the U.S. We comply with global data
protection regulations, including GDPR. Clients can request more information about the mechanisms we use for international
data transfers, such as Standard Contractual Clauses (SCCs).

9. Your Rights

You have the right to:

  • Access the information we hold about you.
  • Request corrections to any inaccurate information.
  • Withdraw your consent for marketing communications at any time.
  • Request the deletion of your personal data where legally applicable.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. You will be notified of
significant changes through email or a prominent notice on our website.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: contact@dunvora.com
  • Address: 11175 Cicero Drive, Suite 100, Alpharetta, Georgia 30022